American Airlines Testing New Boarding Process

NEW YORK (AP) — American Airlines is testing a new technology at three airports across the country during the boarding process that aims to cut down on passengers who try to jump the line. The technology, which is being tested at Albuquerque International Sunport Airport in New Mexico, Tucson International Airport in Arizona, and Ronald Reagan Washington National Airport in Crystal City, Virginia, alerts gate agents with an audible sound if a passenger tried to scan the ticket ahead of the assigned group. American Airlines said that a gate agent politely lets the customer know they’re unable to accept the pass and asks the customer to rejoin the line when their boarding group is called. The airlines said it has been pleased with the results so far.