AT&T To Five $5 To Customers Affected By Outage

February 26, 2024 1:32 pm

(AP) – AT&T says it will give affected customers $5 each to compensate for last week’s network outage. Many customers were left without cellphone service for hours on Thursday. The company now says on its website that customers will get a $5 credit on their account within two billing cycles. The credit doesn’t apply to AT&T Business, prepaid service or Cricket, its low-cost wireless service. AT&T said prepaid customers will have options available to them if they were impacted, although it did not elaborate on what those options might be. AT&T blamed the outage on an error in coding, without elaborating, and says it was not the result of a cyberattack.