The Washington County Department of Human Services kicked off its new caller intake system to help residents find the services that they need. Instead looking through a myriad of telephone numbers and hoping that the right one is called, residents will now simply dial 724-228-1234 and they will be connected to a live operator that will be able to connect them directly to the office that they need. During business hours of 8:30 am to 4:00 pm Monday thru Friday, callers will be directed immediately to the offices they need. Overnight and over weekends, callers will have their calls answered by 211 and operators there will offer assistance so that help is available 24 hours a day. Residents needing human services assistance will first be met by the Centralized Intake Unit. Depending on their needs they will be directed to any of the following departments. Those departments include Aging Services, Behavior Health and Developmental Services, Children and Youth Services, Housing and Homeless Coordinator, Veterans Affairs, Washington County Drug and Alcohol Commission, Greater Pittsburgh Community Food Bank/Food Helpers and Washingtonpa.findhelp.com