New Unemployment System Now Online

The Pennsylvania Department of Labor and Industry Acting Secretary Jennifer Berrier announced that on Tuesday the new unemployment benefits system is now on line and accepting claims. The new system replaces a 40 year old outdated mainframe that made filing for benefits complicated and processing claims cumbersome. The new system will make filing easier and faster. Staff will need less time to process claims. A soft launch took place at 3 a.m. with more than 41,000 individuals filing claims by 10:40 a.m. Feedback from individuals indicated that direct deposit client accounts show payment type as debit card. The issue is a display issue and will not affect payment type. A small percentage of users experienced issues logging in with their Keystone ID. A fix for that is underway. Filers may make claims at benefits.uc.pa.gov.