(WPX) – Ticketmaster reached out to Channel 11 on Saturday after Hailee McCorkle shared the story of how a hacker or hackers took her Post Malone tickets. They said her tickets had been returned to her. Ticketmaster emphasized the problem originates with “fans’ email and poor password hygiene,” which gives hackers the advantage. A spokesperson for Ticketmaster issued the following statement:
“Overall, our digital ticketing innovations have greatly reduced fraud compared to the days of paper tickets and duplicated PDFs. Having that digital history is also how we are able to investigate and successfully return tickets like we did for Ms. McCorkle. The top way fans can protect themselves is setting a strong unique password for all accounts – especially for their personal email which is where we often see security issues originate. Scammers are looking for new cheats across every industry, and tickets will always be a target because they are valuable, so Ticketmaster is constantly investing in new security enhancements to safeguard fans.”
It is part of a scam happening around the country. Hackers are getting into people’s Ticketmaster accounts and transferring the tickets to themselves and customers are encouraged to be extra vigilant.