United Airlines Announces New Boarding Strategy

October 18, 2023 5:17 pm

(AP) – United Airlines says that it will start boarding passengers in economy class with window seats first starting next week, a move that will speed up boarding times for flights. The airline says in a memo to employees that the changes will take effect Oct. 26. The boarding process is known as WILMA, for window, middle and aisle seats being filled in that order. United says it tested the process at four domestic locations and one hub. United says it cuts boarding time by up to two minutes.